Frequently Asked Questions | eDist

eDist Support : FAQs

eDist's Technical Support Team is a 3rd-party technical support company based in Austin, Texas. Our valued team of talented IT professionals is here to assist with installation, training, and support Nuance® Dragon® Medical One, Nuance® Dragon® Professional Anywhere, Philips® Speech Processing, Olympus® Professional, and Olympus® Consumer dictation, transcription, and speech recognition solutions.

We work together to identify what’s keeping our clients from reaching their potential and implement business technology solutions that will drive their business forward.

We provide technical services to our clients accessible through our support portal. Please consider purchasing one of eDist’s packages.

We provide technical services to our clients accessible through our support portal. Please consider purchasing one of eDist’s packages.

No, but we do provide paid product support to our members and partners. eDist offers a wide range of choices and service levels. Our team of experts has developed in-depth expertise through extensive, ongoing training and real-world experience servicing equipment from multiple vendors.

You can tailor any of the packages to meet support and training needs. eDist offers an array of customized options.

When a package is purchased, eDist sends a welcome email containing a membership number valid for the account.

eDist provides technical services for our members and partners. Please contact the company where the software was originally purchased for assistance or consider one of our packages.

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