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Help putting Dragon to work

Professional services for Dragon solutions in Canada

Whether you use Dragon Medical One yourself, manage it for a clinic, or support customers as a reseller, talk with us about setup, training, and ongoing help. We can also help you plan ahead for Dragon Copilot.

Tell us what you need Explore DMO support
Make a planStart with your tools, your team, and your goals
Get comfortableFind out what setup and training involve
SupportKnow who to contact when you need help

Help for you, your team, or your customers

We’ll discuss what you need, what services are available, and any costs before you decide.

Understand your needs

Tell us what you use today, who needs help, and what you want to improve.

Plan your setup

Work out the technical steps, who will handle them, and when people can get started.

Learn to use your tools

Discuss training for your daily work, your IT team, or the customers you help.

Know where to get help

Agree on who to contact for different questions and what information they’ll need.

Behind-the-scenes partner help

Resellers can ask about services delivered under their own brand, where available.

Keep up with changes

Plan for new users, changing needs, renewals, and additional training.

Before you decide

Know what’s included and who will help

Before you agree to services, we’ll work through who does what, the expected timing, and what’s included in the cost.

  • Your goals and the people involved
  • Technical requirements and who handles setup
  • Training for users, IT staff, and resellers
  • Help introducing the product to your team
  • Support contacts and what ongoing help includes

How to get started

You don’t need a detailed plan before you call. Start by telling us what you need help with.

  1. 1

    Tell us about your work

    Share which product you’re considering or using, who needs help, and any timing concerns.

  2. 2

    Work out who can help

    Discuss what you, your IT team, or your reseller will handle and where extra help would be useful.

  3. 3

    Review the options

    Confirm the available services, what they cover, and anything you need to put in place first.

  4. 4

    Agree on the plan

    Review responsibilities, timing, and costs before you go ahead.

Looking ahead to Dragon Copilot

Think through what Dragon Copilot could mean for your daily work.

Explore Dragon Copilot

Frequently asked questions

What professional services does eDist Canada offer?

We can discuss help with planning, setup, training, and finding the right support contacts. Resellers can also ask about services under their own brand. We’ll confirm what’s available for your product and needs.

Can services be delivered under a partner brand?

Ask us about it. Services under your brand may be available, depending on the work involved and who will be responsible for each part.

When should I ask about services?

Ask early, ideally before you agree to a product purchase or send a customer a final quote. That gives everyone time to work through setup, training, support, and costs.

Are all services included with product licensing?

Not necessarily. Ask what’s included with your product and what may cost extra. We’ll confirm the details for your needs before you proceed.

Tell us where you could use a hand

Whether it’s for you, your clinic, or a customer, we’ll help you explore the available options.

Ask about services