Your Support Network
We're a team of engineers, certified trainers, and network administrators with a focus in speech recognition, dictation, and transcription - including software and hardware, both consumer and professional grade, in standalone and enterprise implementations.
Saving Your Business Time
Providing technical support for all the speech-recognition and business solutions you offer your customers can be time-consuming, not to mention costly since it usually means having IT support on staff.
You can save yourself time and money by using eDist Technical Support, a technical support resource for you and your customers. With tiered levels of technical support for all the products eDist Business has to offer, you can rest assured that your customers will get all the answers they need, without you having to do a thing. By offering this service to your customers, not only will you have more time to build your client base and sell speech-recognition and business solutions, you'll also be providing them with an additional level of customer service that is unparalleled.
eDist Technical Support is an exclusive service for reseller partners, and their customers, with eDist Business. Resellers get access to the extensive knowledgebase, which has invaluable product information, FAQs, webinars, and more, to help answer a wide range of technical questions. In addition to that, you and your customers have access to the entire eDist Technical Support staff, who will give you an answer to your question if it's not on the knowledge base.